Customer Success Stories

See How Epicor is Helping its Customers Grow

Craft Oil Corp.

"We’re recommending this system to others in our industry. Because Epicor has people committed to listening to petroleum distributors, learning the industry, and speaking its language, by implementing Prophet 21, they will realize significant efficiencies down the road that will more than justify the expense."
Bob Mills, President | Craft Oil Corp.

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American Packaging

"We’ve found that Prophet 21 gives you back 150 percent of what you put in, so it truly pays to know all of its capabilities—our business is better for it."
Howard Edelman, Vice President of Marketing | American Packaging

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Diamond Paper Company

"Epicor understands what we do and has really helped me drive my business in the right direction."
Charles Kurzweg, President | Diamond Paper Company

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"We’re still pleased with our decision to move to Prophet 21 more than five years later. We have been able to support a 40 percent increase in sales with less than 10 percent increase in headcount.”
Eric Pargmann, Operations Manager | Abatix

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Stellar Industrial Supply

"Knowing that technology would be crucial to the development of our business, we made a decision a long time ago to have a really capable technology partner. We always wanted to be ahead of the pack.”
John Wiborg, President | Stellar Industrial Supply

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Hodges Supply

"Thanks to Prophet 21’s quick item lookup capabilities, comprehensive pricing functionality, and one-stroke quote-to-order feature, sales that once took entire mornings to process now take minutes.”
Greg Brown, Vice President | Hodges Supply

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Granite City Electric Supply Company

"At Granite City Electric, we consider ourselves to be pretty innovative, but at the end of the day, if we could get every electrical distributor on this software, all of us would be more profitable.”
Gregory Smith, Vice President of Marketing | Granite City Electric Supply Company

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United Electric Supply

"Eclipse is a dominant solution in our industry… Epicor has a good roadmap; they are executing on the plan, and the features I see coming soon have real value to us….Epicor is feeding us changes to Eclipse even faster than we can implement them."
Rich Chadwick, Director of Organizational Improvement | United Electric Supply

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Kipper Tool Company

"When we implemented Wireless Warehouse, our picking speeds and our efficiency just skyrocketed by 60 percent. That was a huge savings. Our quality went up and our customer satisfaction increased.”
Beth Garrish, Vice President of Operations | Kipper Tool Company

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Wood Works of Renfrew

“When we bought the business in June 2016, it was struggling.” “We knew that in order to make money and modernize operations, we needed a new business management system. We looked at a few options but ended up staying with Epicor because of their strong partnership and industry-specific software.”
Bruce Gannon and Laurie Wichers-Schreur, Current Owners | Wood Works of Renfrew

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Epicor solutions deliver the unique business and operational capabilities of each industry we serve. Deployed in the cloud or on premises, Epicor software provides the tools and features you need to help grow your business.

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